Powering the
World’s Most
Demanding IT
Operations

ISO 9001 & ISO 27001 Certified
MBE Certified
Operations in 44+ Countries

Vetted Technician Network

Every technician in our network is OEM-certified and background-checked before deployment; a standard held regardless of account size or region.

Proven SLA Performance

99.2% SLA achievement across hundreds of enterprise accounts and complex multi-site engagements.

True Global Reach

Coordinated field operations spanning 44 countries with centralized dispatch management.

Trusted by leading global IT organisations
HCLTCSCognizantBirlasoftMindsprintHexawareWiproHCLTCSCognizantBirlasoftMindsprintHexawareWipro
3,250+
Avg Monthly Tickets
52,400+
Tech Database
93+
Active Accounts
43,600+
Sites Supported
99.2%
SLA Achievement
44+
Countries
What We Do

Enterprise IT Services
Built for Scale

End-to-end workforce and managed service solutions deployed across your most critical environments.

Field Services

Rapid on-site hardware repair and maintenance across all major OEMs. Certified technicians respond to incidents with speed and precision, minimising downtime and business disruption.

On-Site RepairOEM CertifiedSame-Day SLA

IT Staffing & Contingent Workforce

W2, contract, contract-to-hire, and direct placement across infrastructure, networking, end-user support, and field operations. Flexible engagement models for every business need.

W2 PlacementDirect Hire

Managed Dispatch & Help Desk

24/7 centralised dispatch operations handling thousands of tickets monthly. Dedicated NOC and Help Desk teams providing Tier 1–3 support with full escalation management.

24/7 NOCTier 1–3Dispatch

Infrastructure & Data Center

Expert delivery of server installations, network builds, cabling, rack & stack, and data center migrations. Certified professionals for enterprise hardware and critical infrastructure.

Data CenterRack & StackNetwork Build

End-User Computing & IMAC

Large-scale deployments, refresh cycles, IMAC (Install, Move, Add, Change), and white-glove end-user support. Coordinated project management ensuring minimal operational disruption.

IMACDevice RefreshDeployment

Managed Site Services

Dedicated or shared on-site IT support resources aligned to your locations. From retail branches and bank networks to corporate campuses, consistent quality at every site.

On-Site StaffMulti-SiteRetail / Banking

Depot Services

Configuration, imaging, staging, repair, kitting and asset recovery from 50,000+ sq ft of depot space across three US sites. End-to-end hardware logistics managed under one roof.

Imaging & KittingRepairAsset Recovery
Standards & Recognition

Certified. Compliant. Trusted.

Our certifications reflect our commitment to quality, security, and inclusive business practices at every level of service delivery.

ISO 9001:2015 logo
Quality

ISO 9001:2015

Quality Management System certified processes for consistent, client-centric service delivery across all operations.

ISO 27001:2022 logo
Security

ISO 27001:2022

Information Security Management enterprise-grade data protection protocols, access controls, and security governance.

MBE Certified logo
Diversity

MBE Certified

Minority Business Enterprise verified diverse supplier helping clients meet and exceed supplier diversity commitments.

One Partner, Every Timezone

Headquarters in New Jersey, a three-site depot network across the USA, delivery centres in North America and India, and active field projects in 44+ countries all coordinated from a single connected network.

Ovation global presence — headquarters in New Jersey, depots across the USA, and delivery centres in North America and India, with active projects worldwide
Headquarters (NJ)Depot (NJ, Dallas, Atlanta)Delivery CentreActive Projects (44+ countries)
Headquarters

New Jersey, USA

55 Union Place #237Summit, NJ 07901United States
Depot Network

New Jersey

40 Columbus St, Bloomfield, NJ 07003Dallas • Atlanta50,000+ sq ft of depot space across US for staging, repair, imaging, kitting & recovery
Delivery Centre

Toronto, Canada

2 Queen Street East, Suite 1500Toronto, Ontario, M5C 3G5
Delivery Centre

Noida, India

Assotech Business Cresterra, Tower-1Sector-135, Noida 201305
Delivery Centre

Mumbai, India

93 East Building, Mahakali Caves RdAndheri East, Mumbai 400093
Delivery Centre

Pune, India

B-901, Kapil Abhijat, Cummins CircleKothrud, Pune 411038
For Clients

Ready to Elevate Your IT Operations?

Whether you need field technicians deployed by tomorrow or a strategic outsourcing partner for the next three years, Ovation delivers. Let’s start with a conversation.

For channel partners

Ready to add Ovation to your delivery stack?

Tell us a little about your business and where you need coverage. A channel director will reach out within one business day to map the fit and the next step.

Partner with Us